NOVUS Glass and Crystal Glass have officially come together under a new banner with the opening of the first NOVUS Crystal Glass location in Abbotsford, British Columbia.
This milestone marks the beginning of a strategic partnership designed to strengthen automotive glass services across Western Canada by combining the expertise, resources and market presence of two respected industry brands.
To learn more about the partnership and what it means for customers, franchisees and the future of the industry, we spoke with Zakari Krieger, Vice President, Prime CarCare and NOVUS Glass.
Why was this partnership created?
As vehicles become more technologically sophisticated, auto glass service providers are being asked to deliver a higher level of expertise than ever before. This partnership brings together complementary strengths to create a stronger foundation for growth and long-term success.
Crystal Glass has built a strong reputation serving customers across Western Canada, while Fix Network and NOVUS Glass bring specialized automotive glass expertise along with extensive franchising and global network-development experience.
By combining resources, market strength and industry expertise, the two organizations are well positioned to expand the NOVUS Crystal Glass footprint, strengthen brand awareness and better support customers, operators and future growth opportunities across British Columbia.
What makes NOVUS Glass and Crystal Glass a good fit?
NOVUS Glass and Crystal Glass are two established brands with strong industry credibility, local market knowledge and technical expertise. Together, they provide operators with access to industry-leading training, strategic supplier relationships, proprietary NOVUS windshield repair technology, innovative marketing programs and AI-powered tools.
At the same time, customers benefit from a network focused on delivering high-quality automotive glass repair and replacement services backed by trusted expertise, operational excellence and a shared commitment to doing the job right.
What does this mean for Fix Network?
This partnership represents an important step in the continued evolution of the automotive glass industry and reinforces Fix Network’s commitment to investing in innovative, growth-focused solutions for both customers and operators.
As vehicle technology advances, customers increasingly rely on specialized glass professionals who understand not only repair and replacement techniques but also the safety systems and technologies integrated into today’s vehicles.
What’s next for NOVUS Crystal Glass?
The opening of the Abbotsford location marks the first step in the growth of the NOVUS Crystal Glass network. In the months ahead, additional locations across British Columbia will transition to the new banner, creating a stronger and more unified presence in the market.
As the network evolves, the focus remains on supporting skilled automotive glass professionals, expanding access to specialized repair and replacement services, and delivering an exceptional customer experience throughout Western Canada.
The launch of NOVUS Crystal Glass represents an exciting new chapter for both organizations and reflects a shared commitment to innovation, service excellence and meeting the changing needs of today’s drivers.
Congratulations to everyone involved in bringing this partnership to life!
To learn more about NOVUS Crystal Glass, its growing network and the services available to drivers across Western Canada, visit: novuscrystalglass.com