Finding Success in Succession
Succession planning is one of the most overlooked aspects of a business strategy. Steve Leal argues its significance for the aftermarket industry, where most body shops are family owned.
Making Your Car Summer-Ready
While the general rule of thumb is to change tires when the temperature hits 7 degrees Celsius or more, it’s best to do so when the temperature moves and stays in the double digits for at least a week.
The Battle for Talent
For many years, the collision repair industry has been grappling with the issue of labor shortages. It is unlikely that a long-term solution will be found soon, says Steve Leal.
Women of Fix Network – Stephanie Fritz
Stephanie Fritz is the proud owner and operator of two NOVUS Glass locations in Roseburg and Eugene, both in Oregon, US.
Innovating Ahead
Sylvain Seguin, Fix Network’s Executive Vice President for Canada, is keen to create value for franchisees in the ‘new normal’.
Women of Fix Network – Katherine Gordillo
As Employee Processes Analyst at Fix Auto Charlottetown, Katherine Gordillo looks at enhancing the customer experience and creating high standards in customer service.